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nhlanhla S

1 reviews | Active since Apr 2013

20 Sept 2015, 19:02

********** again and crying

Since it is clear that Absa wants to rip us off I'm calling for a collective claim by all 4436 unhappy clients ,I have reported them on Friday to the banking association Monday I will also launch my queiry with the banking omsbud ,then I will e mail the holding company Barclay's in the united kingdom 4436 customers complained about Absa nothing is being done all we get is an automated e mail from Vanessa Crowe this is crazy.<br> <br> I told the branch manager by the name of Eva Motsoeneng to stop two Absa internal debit orders nothing was done now I have to fork out 138 times two,discovery listened they did not launch a debit order on the 15,th of sept Absa life did that when you complain they refer your queiry to the branch how can you expect the person m complaining about to resolve my problem there must be an independent structure that deals with complaints.<br> <br> The same branch ran a credit assessment for a cheque account linked petrol card without my consent,come on I did not want any credit all I wanted was a card that can separate my petrol expenses from my retail transactions this sheer incompetence .

0
Replies (1)
Absa
Absa's reply21 Sept 2015, 11:36
Official
Hello nhlekezasithole,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,