AK
Anne K

1 reviews | Active since Mar 2009

28 Aug 2015, 19:49

Ripoff for cash deposits

I happened to come into some money which was deposited into my ABSA account today. Imagine my horror to discover that I had been charged R931 for a teller to go to the immense effort of putting the cash through a machine. I have been a loyal customer for 25 years and now I've had enough. Why was I not warned that this would be charged for the deposit? Time to move to another bank.

0
Replies (1)
Absa
Absa's reply31 Aug 2015, 13:23
Official
Hello anneka,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd