HB
Heleen B
1 reviews | Active since Mar 2010
18 Feb 2023, 07:21
Ridiculous transaction fees!
Can you please tell me why am I paying so much transaction fees?!? This is ridiculous!
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
20 Feb 2023, 08:50Dear Heleen Bosman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Absa's reply20 Feb 2023, 08:50
Official
Dear Heleen Bosman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9 Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
22 Feb 2023, 11:26Dear Heleen Bosman
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***9.
Kindly provide our office with your account or ID number by the close of business 21 February 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***9.
Kindly provide our office with your account or ID number by the close of business 21 February 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply22 Feb 2023, 11:26
Official
Dear Heleen Bosman
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***9.
Kindly provide our office with your account or ID number by the close of business 21 February 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***9.
Kindly provide our office with your account or ID number by the close of business 21 February 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw