hP
hennie P
1 reviews | Active since Jul 2011
25 Jun 2025, 13:08
Ridiculous should be a circus not a bank that works with peoples money....
What a joke. I was a private client and cancelled my account due to NO assistance and NO Accountability from Absa.
When I closed my account instead of switching my online banking to one of my other accounts, now I have no access. This is ridiculous, it never happened with RMB or any other bank.
So I work in the middle of nowhere, the closest Absa branch is 250km from me. Now I have to put in leave, drive 250km there at my own cost, and 250km back at my own cost. All Absa does is shrug their shoulders.
What a circus of a bank...
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Absa's replyOfficial
25 Jun 2025, 14:54Dear Hennie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply25 Jun 2025, 14:54
Official
Dear Hennie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***4.
Kind regards,
Group Customer Care
Vanessa Crowe