RIDICULOUS SERVICE FROM MY BANK

So, I have been banking with ABSA for approximately 25 years and have never been late with a payment with my 3 loans I have taken out.<br> <br> About a month ago I tried to transfer money to my daughter-in-law's for electricity that had to be paid immediately (a person has the option of 'immediate transfer') and it doesn't go through. I call ABSA only to be told that it will take NINETY MINUTES for it to be approved!<br> <br> So, let me summarize .... I PAY EXTRA to get an immediate transfer done from my account to another in case of emergencies and then we still have to wait NINETY MINUTES for it to be approved. Immediate? Really?<br> <br> Needless to say I have now, after about 25 years, changed banks to Capitec who have changed most of my debit orders for me. I went to ABSA in Waverley Mall to change my last debit order (a loan from ABSA) to Capitec and inform them that I will be closing my account. The customer care woman prints forms and gives them to me to sign - and when I ask if they're not interested in why I'm leaving ABSA she tells me \No".<br> <br> Way to go ABSA - that's how to keep customers referring you to their friends."""