AH
Adele H

1 reviews | Active since Jun 2016

21 Jun 2016, 10:29

RIDICULOUS SERVICE

<p>I just went to the Absa Branch in Lambton, Germiston. NEVER in my life did I see anything so pathetic. When I walked in, 4 people infront of me at the Enquiry desks. I stood 40 minutes in line before an attempt was made to help me. I lost my son's card and needed an replacement. That took 8 minutes to complete! Keep in mind nothing was printed or signed. The lady that helped was sitting and chewing gum with an open mouth VERY unprofessional....and then the shoc****! R100 deducted for the card....lost my own card from Standardbank and it cost R40.....If I was not so furious and had to get back to work, I would have closed the account right there....but i assure you that closing all accounts with Absa is on my Definite To Do List this Sa****ay! And please do not copy and paste a lame apology here...that will just infuriate me more!</p>

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Replies (1)
Absa
Absa's reply21 Jun 2016, 14:09
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd