NP
Nolu P

1 reviews | Active since Jul 2019

03 Jan 2020, 07:09

Ridiculous monthly fees on account

Unhappy with bank charges, I opened a bundled package business account of R235 as it indicates a limited number of free services but to my surprise I’m even charge internet bank fee, another monthly account fee and unauthorized debit balance fee all amounting to +R700. That is a total rip-off for a small business. I went to the branch to request the monthly bundle fee to be reduced and was told that someone is assisting to reduce the fee but still no change has been made. I need these to be reversed please and account closed. It is too much !

0
Replies (1)
Absa
Absa's reply03 Jan 2020, 11:33
Official
Dear Nolu

Thank you for bringing this matter to our attention. Kindly provide us with your Business account number to log a formal complaint for investigation.Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly 

Regards 
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management