TP
Tamzin P
1 reviews | Active since May 2018
30 Aug 2022, 12:50
Ridiculous interest rates
My car's interest rate was increased by 2%. With the struggling economy that we are already facing, it is ridiculous that I still have to pay extra for my car. I want it to be decreased to the original percentage that was agreed upon and then I want to be reimbursed the difference from the time the increase was implemented.
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Absa's replyOfficial
30 Aug 2022, 14:54Dear Tamzin Petersen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply30 Aug 2022, 14:54
Official
Dear Tamzin Petersen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw