RM
Reabetswe M
1 reviews | Active since Apr 2016
27 Feb 2022, 22:18
Ridiculous fees
I changed from the Flexi Save account to the Gold bundle cheque account which stated that I would have peace of mind with reduced bank charges only paying a fixed account fee of R109, but to my surprise I am now charged Digital Trans Fees. I want to know what this fee is associated with.
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Absa's replyOfficial
28 Feb 2022, 11:17 Dear Reabetswe Moliki Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw
Absa's reply28 Feb 2022, 11:17
Official
Dear Reabetswe Moliki Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw