NP
Nolu P
1 reviews | Active since Jul 2019
06 Dec 2020, 11:35
Ridiculous business account fees
I owe Absa almost R4000 just on account charges, for an account I requested to be closed because the business is challenged. This amount is escalating every month, but I indicated that I cannot afford to pay fees for an account I am no longer using. It is not fair, must I incur debt for something I am not using? Small Businesses are being exploited by these banks, how can you pay fees for something you are not using. The fee is indicated that it is for transactions you would do per month, but now there are no transactions, what am I paying for??
Please reverse and close the account.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
07 Dec 2020, 10:59Dear Nolu, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply07 Dec 2020, 10:59
Official
Dear Nolu, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
