PP
Phillip P

1 reviews | Active since Dec 2012

16 Aug 2017, 12:04

RICHARDS BAY ABSA BANK ATM - RISK WITH YOUR DEPOSIT

On Friday 2017-08-11 at 17:36 I deposited cash of R 2 000 at the ABSA Richards Bay new main branch ATM. There are cameras at the ATM's so no doubt about my transaction legitimacy. Machine took the money but issued a slip stating deposit unsuccessful. Went into the bank as soon as they opened the next morning. Was told ATM's are only handled by SBV and not the bank. Given reference ********** with promised rectification in 4 days. Still waiting.

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Replies (1)
Absa
Absa's reply17 Aug 2017, 08:14
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette