<p>As requested went to fica my account in December 2016, when ID book show birthplace as Rhodesia, I was told because the name Rhodesia not on drop down list I must get in changed at Internal Affairs. When queried why Zimbabwe could not be choosen was informed the emplloyer of ABSA (Manager) would be penalised!</p> <p>Went to Internal Affairs explain problem, they said if all my certificates had Rhodesia they could not change my ID. Returned to ABSA, went to Customer Assistence, explained situation, lady tried had same problem so contacted on her cell phone someone for assistance, was advised to put in Zimbabwe which appeared to work, but was told would have to see if accepted.</p> <p>My problem with this issue is that I have banked with ABSA for over 35 years never had this problem. I am a South African citzen of 36 years so why am I suddenly having this problem. Why was the manager ABSA so unhelpful?</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
The information given was for my mother Sylvia Denise Grey and the account no and ID no given are also for her, I used my contact to assist her with the problem. Thank you,
Gary Grey
The information given was for my mother Sylvia Denise Grey and the account no and ID no given are also for her, I used my contact to assist her with the problem. Thank you,
Gary Grey
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your correct account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you Nthabiseng, account no: ***40 8016
Name: Sylvia Denise Grey: Port Alfred
Regards
Sylvia Grey
Thank you Nthabiseng, account no: ***40 8016
Name: Sylvia Denise Grey: Port Alfred
Regards
Sylvia Grey
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