PB
Paul B

1 reviews | Active since Aug 2015

05 Oct 2015, 08:37

Rewards not received again

ABSA has not given me my ABSA Rewards again. They gave good service the previous time I complained but the same problem seems to persist in that I do not get my points allocated to my Rewards account.<br> <br> I also tried phoning Daisy Mabula on *** on Friday 2 October and Monday 4 October but only got an engaged signal each time. She was very helpful with the sorting out of the previous complaint.<br> <br> I hope that ABSA will be able to sort out the problem permanently from here on...<br>

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Replies (1)
Absa
Absa's reply05 Oct 2015, 11:03
Official
Hello Paulo007,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd