VK
Vanessa K
1 reviews | Active since Jun 2014
28 Nov 2025, 00:31
Rewards not added
We’ve been having a rewards program use our bank account so much yet the points balance stay on R10
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Absa's replyOfficial
28 Nov 2025, 10:24Dear Vanessa Klein, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply28 Nov 2025, 10:24
Official
Dear Vanessa Klein, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,