Revolting customer service

The most mortifying customer experience ever. For months we have emailed and called. No one bothers to return calls let alone rectify canceling a debit order service for months at a time. I was still told the issue was resolved on email to let alone have the debit order go off once again.... To all the people who have not bothered to assist me any further and choose to ignore: Nanzi.Jakavula Nanzi.Jakavula and Vince.Ndove