TB
Thokozani B
1 reviews | Active since Mar 2014
30 Jul 2020, 20:38
Revoked passwords without explanation
My Absa passwords have been seemingly been revoked without any explanation. I cannot use app, telephone or internet banking, each time I enter passwords it says ' incorrect credentials entered'. I have been to different branches but all in vain. I have emailed Absa about this but no one is prepared to help me. Please, help Peter , am so frustrated.
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Replies (1)
Absa's replyOfficial
31 Jul 2020, 10:19Dear Thokozani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa's reply31 Jul 2020, 10:19
Official
Dear Thokozani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care