REVIEWING PRIME RATE

<p>I have a bond with Absa, its been more than 6months trying to get them to review my prime rate that is at 14.25% and the current prime rate is 10.25%</p> <p>As soon as the prime rate was revised Standard Bank sent out emails to their clients with revised debit orders, on the other hand with Absa i had to take time off work to go the branch to request for them to revise my prime rate and they will consider and feedback after 10 working days.The customer service i received was horrible both from the branch and customer care and no one attends to the email service i have emails dates Feb concerning this issue but i have got no assistance </p> <p> </p> <p>Absa is *****ing from me because i am paying more than i should be paying and i am aware of it as much as they dont reveal that information to their clients because they want people to pay more than they should and its wrong</p> <p> </p> <p>I have dealt with otherbanks and ABSA is just a greedy bank that is for its own interest and they will take (*****)from its clients. They take advantage of their own clients and hide important infomation to assist them to save money, if you help yourself they just dont come to the party.</p> <p> </p> <p>HORRIBLE EXPERIENCE, i am considering moving my bond to another bank.</p> <p>I have tried that before but they will hold infomation that i need to make the transion a smooth one and thats the reason i am still stuck with Absa.</p>