REVERSED DEBIT ORDER

Item: Absa
Rating: 1
Author: SENCHE S

On the 25/01/2017 i made debit reversal online banking for two transactions from King Price Insurance(REF ********** 060) but until today i have not received my amount on account. My request to absa is for them to effect the reversed amount to be tranfered on my account which was taken. It seems to me that absa does not take me serious on my rervesed debit order. HOPE TO HER THE OUTCOME FROM THEM

Helpful (0)

Replies (5)

Absa's replyOfficial

04 Apr 2017, 12:23

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply04 Apr 2017, 12:23

Official

Best regards,

SENCHE S's updateReviewer Update

04 Apr 2017, 13:54

my account is ***

SENCHE S's update04 Apr 2017, 13:54

Reviewer Update

my account is ***

Absa's replyOfficial

04 Apr 2017, 17:02

Thanks

Best regards,

Absa's reply04 Apr 2017, 17:02

Official

Thanks

Best regards,

SENCHE S's updateReviewer Update

11 Apr 2017, 16:20

Good Afternoon

I'm still waiting for the respond about reversal debit order which i have not got the money back.

Regards

SENCHE S's update11 Apr 2017, 16:20

Reviewer Update

Good Afternoon

I'm still waiting for the respond about reversal debit order which i have not got the money back.

Regards

Absa's replyOfficial

12 Apr 2017, 11:13

Debit orders reversed 25/01/2017-client advised telephonically

Best regards,

Absa's reply12 Apr 2017, 11:13

Official

Debit orders reversed 25/01/2017-client advised telephonically

Best regards,

REVERSED DEBIT ORDER

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