Reverse Transaction

Hi there,<br> <br> I have been doing this back and forth with Absa for a while now. I bought R 1000 airtime on the 23rd January of which the money was deducted from my account but not loaded to my ell number. Absa passed the buck to 8ta but 8ta says the money never got into their account. Now I want Absa to trace this money and reverse the transaction. Why is this taking so long. Liase with 8ta and investigate why they claim to never have received the money, you the only people who know where the money went and who withdrew it. I need my refund urgently, its approaching two months already and you cant resolve such a straight transaction. See below feedback from Telkom Mobile:<br> <br> Good day<br> <br> Please note that we tried contacting you on *** With no luck<br> <br> Kindly note that you will need to contact the bank to refund you as this transaction<br> failed on our side.<br> <br> Regards<br> Launa Molapo<br> Social Media <br> Telephone: 081 180<br> Cellphone: ***<br> Email: [Email Removed]<br> <br> <br> <br> <br>