svdw
sam van der watt

1 reviews | Active since Oct 2017

02 Sept 2019, 09:06

Reverse of ABSA EFT to Capitec

Trying to reverse an EFT transaction to a wrong capitec account that was made as a normal EFT and not immediate. Absa has no phone number to speak to somebody to assist but rather you should email a department and hope they will help in a few weeks. Absa should really develop a quicker service to their clients to reverse these EFT's.

Very poor service

0
Replies (2)
Absa
Absa's reply02 Sept 2019, 15:20
Official
 Dear Client,
  
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 
 

Regards
 Vanessa Crowe
 Specialist case Manager 
 Customer Value Management  

Best regards,

Absa
Absa's reply02 Sept 2019, 15:21
Official
 Good day,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.  

Best regards,