WM
Wendy M
1 reviews | Active since Jan 2011
11 Apr 2022, 10:52
Reverse credit card payment
I am trying to get hold of someone, who can assist. I would like to know if I can reverse an online payment I made using my credit card.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
11 Apr 2022, 12:48Dear MRS W MARUPING
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Please share the details of the transfer such as the account number, date and amount.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Please share the details of the transfer such as the account number, date and amount.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Best regards,
Absa's reply11 Apr 2022, 12:48
Official
Dear MRS W MARUPING
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Please share the details of the transfer such as the account number, date and amount.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person, I will immediately investigate your complaint raised with us.
Please share the details of the transfer such as the account number, date and amount.
Your complaint reference number is C-***1.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Best regards,
WM
Wendy M's updateReviewer Update
12 Apr 2022, 10:20Good day,
I responded with my details. Someone can call me at ***.
Regards
Wendy
I responded with my details. Someone can call me at ***.
Regards
Wendy
WM
Wendy M's update12 Apr 2022, 10:20
Reviewer Update
Good day,
I responded with my details. Someone can call me at ***.
Regards
Wendy
I responded with my details. Someone can call me at ***.
Regards
Wendy
Absa's replyOfficial
12 Apr 2022, 14:10Dear MRS W MARUPING
Thank you, additional information was received.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you, additional information was received.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply12 Apr 2022, 14:10
Official
Dear MRS W MARUPING
Thank you, additional information was received.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you, additional information was received.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,