1 reviews | Active since Aug 2016
Reverse a mistaken EFT
<p>I've made an EFT from my ABSA acount to a FNB account (not immediate) transfer. I phoned the call centre a mere 3 hours later to inform them that I've made a mistake and to please reverse it. They said that I should wright a report directed to a department that will deal with it but it can take up to 3 weeks. How can this be possible. Who would keep R6499 that was mistakenly transfered to their account in it for 3 weeks?!I've been a client of ABSA for the past 20 years but find this service really dissapointing and poor. I need my money to be reversed back to my account asap. It was a non immediate payment after all.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also provide the FNB account fund were transferred to. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also provide the FNB account fund were transferred to. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Hi Nthabiseng,
I have sent this info to the email address that customer care provided on Saturday evening. Should I post it here also?
Hi Nthabiseng,
I have sent this info to the email address that customer care provided on Saturday evening. Should I post it here also?
Please provide me with the details that i have requested from you.
Best regards,
Please provide me with the details that i have requested from you.
Best regards,
Please give me your email address. I don't feel com****able posting confedential info here
Please give me your email address. I don't feel com****able posting confedential info here
Now ABSA told me I can't reverse money paid out of free will. Lol....poor service
Now ABSA told me I can't reverse money paid out of free will. Lol....poor service
