CF
Chantell F
1 reviews | Active since May 2016
21 Dec 2021, 13:41
Reversal of payment
Good day, I made a payment to an account number incorrectly. How can this payment be reversed back into my account?
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Absa's replyOfficial
21 Dec 2021, 15:15Dear Chantell
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe
Absa's reply21 Dec 2021, 15:15
Official
Dear Chantell
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe