BP
Brilliant P
1 reviews | Active since Mar 2020
08 Mar 2021, 11:33
REVERSAL OF MY FUNDS
last week Thursday I deposited money into my account and today this morning I went to the ATM to withdraw some of the money only to be surprised when I could not get all of my money then I checked my notifications only to find out that I have been paying for NETFLIX on Friday and Monday while I don't have a NETFLIX account how is this happening is it ***** or what can ABSA please reverse my money as i have nothing to do with NETFIX
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Absa's replyOfficial
08 Mar 2021, 12:53Dear Brilliant
Thank you for bringing this matter to our attention. Kindly provide us with your account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa's reply08 Mar 2021, 12:53
Official
Dear Brilliant
Thank you for bringing this matter to our attention. Kindly provide us with your account and ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care