reversal of funds not done

On the 11.02.2019- Absa processed a debit journal to my Money Builder account for the amount of R950.00 without informing me of the debit, without authorization for the debit. The credit was processed to my Absa Credit card. I immediately sent them a creditors Letter stating that I am under sequestration for just over a year already and still they deduct money from my account. It is their problem that they do not update the details on their side. I requested for the reversal to be done and it`s been over a week and to date I have received no correspondence, no courtesy letter of any kind nor any feedback regarding my request. I also informed them that the money did not belong to me as it belongs to my husband who just took out a personal loan and wanted me to keep the R950 for repairs to be done to his car. As I am also an Absa staff member I am utterly disgusted at Absa for putting me in this space, if they really wanted the money why not set up a debit directly from my salary instead of going behind my back to take funds out of my account. I am also still awaiting a Policy that states Absa has the right to deduct money from any of my accounts listed on my portfolio even after proof of my sequestration has been sent to them on numerous occasions. I hope that the funds can be reversed as now this has had a negative impact on my relationship with my husband. There is a reason why I am not paying any of my accounts and that is because I am under sequestration.