LM
Lesedi M
1 reviews | Active since May 2021
01 Jun 2021, 11:22
Retrenchment claim
I lodged a complaint against ABSA for the way they handled my claim for the R5000.00 retrenchment claim for my cheque account and for the loan benefits as an existing client however I only received assistance with the loan and was told that the case has now been closed and finalized.
I do not understand how the case is closed when I still have not received help with the retrenchment claim.
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Replies (4)0
Replies (4)LM
Lesedi M's updateReviewer Update
03 Jun 2021, 09:27Good day Lebogang
Please note that the last time I received a call I was told that I would receive a call back for further discussions about the above mentioned matter however no one has gotten back to me since.
Please note that the last time I received a call I was told that I would receive a call back for further discussions about the above mentioned matter however no one has gotten back to me since.
LM
Lesedi M's update03 Jun 2021, 09:27
Reviewer Update
Good day Lebogang
Please note that the last time I received a call I was told that I would receive a call back for further discussions about the above mentioned matter however no one has gotten back to me since.
Please note that the last time I received a call I was told that I would receive a call back for further discussions about the above mentioned matter however no one has gotten back to me since.
Absa's replyOfficial
03 Jun 2021, 14:22Dear Customer
I note that I'm not speaking to Mr Donald Mayile on this post as when I called him he informed me that his daughter is the one who is posting on his behalf.
Please note that I have called Mr Donald Mayile directly to inform him that his matter is still under investigations and will call him once we have finalized.
Kind regards
Lebogang MashianeCustomer Value ManagementAbsa Bank Ltd
I note that I'm not speaking to Mr Donald Mayile on this post as when I called him he informed me that his daughter is the one who is posting on his behalf.
Please note that I have called Mr Donald Mayile directly to inform him that his matter is still under investigations and will call him once we have finalized.
Kind regards
Lebogang MashianeCustomer Value ManagementAbsa Bank Ltd
Absa's reply03 Jun 2021, 14:22
Official
Dear Customer
I note that I'm not speaking to Mr Donald Mayile on this post as when I called him he informed me that his daughter is the one who is posting on his behalf.
Please note that I have called Mr Donald Mayile directly to inform him that his matter is still under investigations and will call him once we have finalized.
Kind regards
Lebogang MashianeCustomer Value ManagementAbsa Bank Ltd
I note that I'm not speaking to Mr Donald Mayile on this post as when I called him he informed me that his daughter is the one who is posting on his behalf.
Please note that I have called Mr Donald Mayile directly to inform him that his matter is still under investigations and will call him once we have finalized.
Kind regards
Lebogang MashianeCustomer Value ManagementAbsa Bank Ltd
LM
Lesedi M's updateReviewer Update
03 Jun 2021, 15:02Hi Lebogang
Thank you for your response, I shall wait for the outcome of the investigation.
Thank you for your response, I shall wait for the outcome of the investigation.
LM
Lesedi M's update03 Jun 2021, 15:02
Reviewer Update
Hi Lebogang
Thank you for your response, I shall wait for the outcome of the investigation.
Thank you for your response, I shall wait for the outcome of the investigation.
LM
Lesedi M's updateReviewer Update
04 Jun 2021, 11:18Hi Lebogang
Thank you for the feedback, it has been received.
Thank you for the feedback, it has been received.
LM
Lesedi M's update04 Jun 2021, 11:18
Reviewer Update
Hi Lebogang
Thank you for the feedback, it has been received.
Thank you for the feedback, it has been received.