JG
Jody G
1 reviews | Active since Aug 2018
26 Mar 2020, 12:47
Retarded 3rd World Banking
So you can go online and apply for an account, a couple of days later a gentleman drops off your card and u can use ABSA. What they fail to tell you is that you cannot cancel online, you have to go into a bank during your busy time and be number 20th inline just to cancel an account you app**** for online, best part is trying to find someone that is actually willing to assist you without giving you attitude. Horrible experience with this bank. seriously just there to charge you bank fees and get paid on it. No wonder Capitec is doing so well.
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Replies (1)Absa's replyOfficial
26 Mar 2020, 15:07Dear Jody
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply26 Mar 2020, 15:07
Official
Dear Jody
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
