Resultant damage not resolved

Absa appointed a contractor to fix our bathrooms due to broken pipes which caused secondary damage to walls, wooden floors and cabinets. The fact that I got this far was because I was persistent, they gave me many reasons why they will not cover this claim. The completed work was never inspected by anybody and as a result we are sitting with a repeat of the same damage 4 years later.<br> My point is, that Absa should fix my resultant damage again and make sure they appoint quality contractors as well as inspect the completed work.<br> Now I want feedback which I have been waiting for, for around 2 months. I have left messages, sent mail and all I want is for them to resolve their issues, I am not asking for a remodelling, just to fix the current problem. We pay home owners insurance every month as we are forced to do so, now I want you to assist me.<br> Look forward to the resolution.<br> Regards<br> JC