Resolution is needed

Good day, <br> <br> I'm so sick and tired of this ********!!!!!!<br> <br> I was asked to get information regarding the payment to my credit card proving I'm unemployed - DONE AND EMAILED TO EMAIL ADDRESS PROVIDED VIA SMS! <br> <br> NO RESPONSE! <br> <br> Keep getting SMS's - I don't have a job!!!!!! I don't have a fax or scanner!!! All I have is a phone with email and the info has been sent. So please help me understand why I'm still getting calls and then the phone is dropped in my ear?????!!!!!<br> <br> Your bank is all over the internet for bad service and harassing clients.<br> <br> Will I get help!