bS
bianca S
1 reviews | Active since Jan 2014
29 Jan 2020, 12:11
Reset password
I just hate absa! 3 different consultants tells me 3 different story's! I need to reset my password cause i blocked my one, cause cant remember all passwords from all different banks! I don't have time going to the bank just for a stupid reset on my account! I hardly use this bank because its way to expensive and i always have stupid issues they cant resolve over a phone!so now i must go stand in a quee to reset my account that hardly ever has money in?
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Absa's replyOfficial
29 Jan 2020, 16:24Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply29 Jan 2020, 16:24
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
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bianca S's updateReviewer Update
29 Jan 2020, 16:30Thank you, will be waiting for feedback
bS
bianca S's update29 Jan 2020, 16:30
Reviewer Update
Thank you, will be waiting for feedback