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fanie N
1 reviews | Active since Sept 2010
16 Feb 2016, 09:23
Reset internet Pwd
I phoned the call centre last week as my internet password got blocked. 3 Days later received a generic mail that was of NO help to reset the password as I do not have a atm pin for the card. I only use it for internet banking. Without the password I can close the account as it is of no use to me.
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Absa's replyOfficial
16 Feb 2016, 11:22Hello fanietax,
We have noted your concerns, thank you for bringing this matter to our attention.
Virgin Money strives to make great banking happen for our clients.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We have noted your concerns, thank you for bringing this matter to our attention.
Virgin Money strives to make great banking happen for our clients.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,
Absa's reply16 Feb 2016, 11:22
Official
Hello fanietax,
We have noted your concerns, thank you for bringing this matter to our attention.
Virgin Money strives to make great banking happen for our clients.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
We have noted your concerns, thank you for bringing this matter to our attention.
Virgin Money strives to make great banking happen for our clients.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,