Requested absa bank statement

Item: Absa
Rating: 1
Author: Annah A

Following Hellopeter intervention.Absa bank responded to my request and said they are still investigating.the last response they wrote to me the email that said I will get the answer on the 30th May 2023,today is the 31st of May 2023 they still have not responded.They have failed to meet the deadline they set for themselves

Helpful (0)

Replies (3)

Absa's replyOfficial

01 Jun 2023, 08:39

Dear Annah Annah Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0 Kind regards,Group Customer CareRezona Louw

Best regards,

Absa's reply01 Jun 2023, 08:39

Official

Best regards,

Annah A's updateReviewer Update

01 Jun 2023, 09:33

Thank you for your response
I just need a bank statement not your phone call i didn't request a phone call. pls email me my bank statement

Annah A's update01 Jun 2023, 09:33

Reviewer Update

Thank you for your response
I just need a bank statement not your phone call i didn't request a phone call. pls email me my bank statement

Annah A's updateReviewer Update

01 Jun 2023, 09:35

Thank you for your response
I just need a bank statement not your phone call i didn't request a phone call. pls email me my bank statement

Annah A's update01 Jun 2023, 09:35

Reviewer Update

Thank you for your response
I just need a bank statement not your phone call i didn't request a phone call. pls email me my bank statement

Requested absa bank statement

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