1 reviews | Active since Jun 2015
Requested a statement and still no response
I made an enquiry to ABSA on the 31.10.2017 via their email address ********** requesting an updated statement and confirmation that my bank account is closed.
I received a system generated email with a reference number [#ID: e6f85843-8JYp-F8Sd-dMc8-2ybkzocQjl6R#] saying that this will be attended to within 24 - 48 hours.
Today is the 08.11.2017 (8 days later) and I have yet to receive a response.
All I want is a letter advising my card is paid in full and my account closed. Its not rocket science!
You have my email address and contact number please send me what I have requested!
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Please be advised that the above account number provided is incorrect, please provide me with your ID number to enable me to assist.
Regards
Claudette
Best regards,
Dear Customer
Please be advised that the above account number provided is incorrect, please provide me with your ID number to enable me to assist.
Regards
Claudette
Best regards,