EVDW
Elise Van Der Westhuysen
1 reviews | Active since Mar 2016
02 Oct 2020, 05:52
Request for Vehicle registration documents
I've been trying to get hold of my vehicle registration documents since 21 September 2020, but ABSA hasn't even acknowledged my request yet. I've tried several different email addresses, including ***; ***; ***; ***.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
02 Oct 2020, 11:21 Dear Elise
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced.My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced.My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa's reply02 Oct 2020, 11:21
Official
Dear Elise
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced.My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced.My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***9 .
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
EVDW
Elise Van Der Westhuysen's updateReviewer Update
02 Oct 2020, 11:30Noted, with thanks.
EVDW
Elise Van Der Westhuysen's update02 Oct 2020, 11:30
Reviewer Update
Noted, with thanks.