KO
Kabir O
1 reviews | Active since Sept 2025
03 Sept 2025, 11:14
Request for Transaction reversal
I initiated a R5000 transfer to an African Bank account on 29th of August, 2025 ,but erroneously selected FNB as the bank. The account number provided is accurate.
Upon visiting the bank, I was informed that the funds would be reversed automatically within 24 hours; however, the reversal has not yet occurred.
I would greatly appreciate your prompt assistance in resolving this matter.
Thank you for your support.
Sincerely,
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Absa's replyOfficial
03 Sept 2025, 12:51Dear Kabir Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management
Absa's reply03 Sept 2025, 12:51
Official
Dear Kabir Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management