ST
Simphiwe T
1 reviews | Active since Jul 2021
06 Jul 2021, 07:39
Request for paid up letter
I requested a paid up letter from ABSA about 2 weeks ago, I sent a complaint email to *** and they responded with a case no; C-***2 ref:_00D1r1GluM._5005q1iwqB:Ref (That was 5 days ago)
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Absa's replyOfficial
06 Jul 2021, 10:10Dear Simphiwe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply06 Jul 2021, 10:10
Official
Dear Simphiwe, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care