LS
Lerato S
1 reviews | Active since Nov 2020
25 Nov 2020, 15:55
Request for paid up letter
It has been 2 years now looking for my paid up letter at Absa they telling me they closed the account they can't find anything ,but they have the account number ,I sent *** for them send my paid up letter last week they told me I must wait for 14 days only then someone will call me ,Absa has poor service
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Absa's replyOfficial
26 Nov 2020, 08:25Dear Lerato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 Nov 2020, 08:25
Official
Dear Lerato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd