KM
Kulile M

1 reviews | Active since Sept 2015

22 Sept 2015, 15:04

Request for money to be reversed

Hi Peter<br> <br> On the 25th of August I mistakenly deposited money into wrong account, on the 7th of September I requested my ABSA bank to reverse the money, but even by now I haven't got the money, i am constantly in-contact with them via emails and phone calls requesting for an update, they always tell me to wait for 2 to 3 days the money will be deposited into my account. This is has been very stressful to me as i don't get a clear clarification as in why i still haven't got my money and why it would take this long as they always promise that i will get the money in 2 to 3 working days. Below is the ref of my complaint at ABSA: <br> ***<br> <br> <br> Regards,<br> Zibelekazi Mcebula <br>

0
Replies (1)
Absa
Absa's reply23 Sept 2015, 08:38
Official
Hello kuxion,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd