Request for limit increase not done after 3 months

<p>I app**** for a limit increase on my Virgin Money card before a trip to Cape Town during the December holidays. I explained to the agent that I did not want to max the card out during the trip.</p> <p> </p> <p>She requested that I email Virgin some documentation in order to process the request.</p> <p> </p> <p>Since then, I have heard nothing from Virgin. The card did max out when I returned from the trip</p> <p>and for two weeks I had to use cash and eft when paying for goods.</p> <p> </p> <p>I have been in contact with the call centre and also via email to find out what has happened with the request. To date, I have not received any feedback THREE MONTHS LATER.</p> <p> </p> <p>Is the request approved? Is it declined? Please someone at Virgin could you indicate if you still want my business or do I go to another service provider?</p>