MM
Mawande M

1 reviews | Active since Oct 2015

29 Oct 2015, 13:56

Repudiation of Claim

My vehicle was ****** and Absa idirect repudiated my claim. I was insured with Absa and after 1 month of cancellation I re-instated my policy and was not aware that I have to take the car for inspection again as it was previously inspected. The assessor went to the place my vehicle was ****** and the existence of the car was confirmed by witnesses which was included in his report but the claim was rejected on basis of not taking the vehicle for inspection. I feel I was treated unfairly

0
Replies (1)
Absa
Absa's reply29 Oct 2015, 15:01
Official
Hello MhlontloM,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd