FR
FHATUWANI R
1 reviews | Active since Sept 2023
20 Sept 2023, 06:00
Reported transaction
My experience with absa so far it's good but recently I just found out that they reported my transfer to my absa account as a ***** that resulted in my fnb account freezing, I don't know why but at least they should have communicated with me cause right now I don't even know where do I begin to resolve this or transferring money to another account is now allowed I don't know.
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Absa's replyOfficial
20 Sept 2023, 10:28Dear Fhatuwani Mukhethwa Rambani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply20 Sept 2023, 10:28
Official
Dear Fhatuwani Mukhethwa Rambani, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,