Replacement card must use fresh expiry date

When a credit card gets damaged or lost, you pay a fee for a replacement. However, the expiry date is kept the same as the old one, meaning you incur yet another fee when the old expiry date is reached, potentially only a few months later.

On behalf of millions of customers I can tell you that this policy is not right and needs to be changed.

I raised this through email support and got a reply that didn't even make sense. I would like to hear directly from the product manager on this issue - let's get the policy changed and make customers happier.