Repeatedly **** to by ABSA

I unfortunately took out a home loan with ABSA at the beginning of the year.

When the first installments became due for said loan, the debit orders failed to go off. This was due to incompentance on ABSA's side.

I made many phone calls to ABSA to try and resolve the matter, each time I was blatantly **** to by being told someone would phone me back to try and resolve. No one ever phoned back.

Months later I finally got the debit order issue resolved by posting a complaint here on Hellopeter. Seemed like they were only interested in helping to fix the mess they created after some naming and shaming.

Meanwhile, the many months it took to get my debit order sorted left my perfect credit record in ruins. I was subsequently promised by Nthabiseng Sibande from ABSA that they would notify the relevant parties to have my credit record repaired. (reference number C-***9)

Surprise suprise... ABSA **** to me again. Several months have since passed and my credit record was never updated.

Thanks for all the lies and non existing customer support ABSA