Repeated inquiries, wrong information

EC f2e52fe1 - request started in 2015<br> 17 Jan - emigration confirmation letter sent to Lynne Howell at her request<br> 19 Jan - follow up inquiry for withdrawal sent to Lynne Howell<br> 18 & 29 Feb - follow up<br> EC: ea547abb - responded that delay was due to an unfortunate breakdown in internal process<br> EC: ba053bbb - Carol Mhlambi responded funds would be paid by 4 Mar<br> 8 Mar: Lucille Reddel advised referred back to Carol<br> 9 & 11 & 14 Mar: followed up, copied ABSAAimsHotline, AIMS Premier, AimsEnquiries<br> 15 Mar: Carol replies that before she can proceed, a tax directive is required<br> <br>