REPEATED ***** BY ABSA

This is the 5th time over the past 6 months that I paid for airtime on the ABSA banking app, but never received the airtime credit. If there's a problem between ABSA and Vodacom then ABSA should REMOVE the "airtime service" from the app. The public should know about this. Then, when calling ABSA on my expense, they cannot solve the problem. They can only respond in 48 hours. How pathetic. I want my airtime RIGHT NOW. Not in 48hrs or whenever. Why is there not a simple option on the banking app to report the problem.I cannot trust ABSA to buy airtime. What else does ABSA do *****ulently?