KM
Khayalethu M

1 reviews | Active since Dec 2015

28 Apr 2017, 08:15

Renowned for f**ken up peoples’ credit record

<p>How is my credit card account in arears if the debit order was not actioned? I have recently opened a gold credit card and set the debit order date to the 27th of every month. In the early hours of the 27th I received a call from one of ABSA consultants which was cut short because I was driving. I later got an SMS telling me that my account is in arrears, called back and requested a call-back which did not happen. I later called asking them to action the debit order but no luck.</p> <p>@ABSA I am going to pay back the amount due to you and leave you before I have a bad credit record</p> <p>Khaya ********** 806</p>

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Replies (1)
Absa
Absa's reply28 Apr 2017, 09:48
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd