SO
Sandro O

1 reviews | Active since Nov 2018

16 Oct 2021, 14:09

Relief

I asked absa for some relief on my personal loan and the agent flat out said no. I'm in the hospitality industry and we haven't recovered yet. Cash flow at my company has basically stopped now, our cash reserves depleted. We used our leave days to add to our wages and also our provident fund. That is also depleted now. My wife is not working at the moment and I'm on short time so I asked for some relief but they flat out said no, absolutely no understanding. I buried my mother two weeks ago which was even more expenses I already could not afford. I asked if I could pay R1000 a month until our cash flow recovered and we work our full hours again which is projected to be within the next 3 months. We as the poor is really struggling and I'm trying by best not to go under debt review but unfortunately it seems like I'm heading towards that now. Sandro Oranzie id number is ***

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Replies (1)
Absa
Absa's reply19 Oct 2021, 09:46
Official
Dear Sandro Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.  I look forward to being of service to you. 
 Vanessa Crowe