iK
inecke K

1 reviews | Active since Sept 2016

12 Sept 2016, 18:00

reliable for your business?

<p><br />I have been a client at ABSA for over 10 years. Starting a new business we wanted to open a business account with ABSA, giving them another client. After spending 4 hours at Stellenbosch Plein Street branch and making various phone calls and follow-ups we still do not have an appointment with a sales consultant to open up a business account.</p> <p> </p> <p>After requesting to speak to the bank manager about the unpleasant service, she was to busy to speak to us and have not once make an effort to phone us back neither to solve the problem</p> <p> </p> <p>Surely this cant be the service one receives for being with ABSA for that long</p>

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Replies (1)
Absa
Absa's reply13 Sept 2016, 10:22
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd