1 reviews | Active since Jan 2025

02 Jan 2025, 12:27

Released Account

Item: Absa
Rating: 1
Author: Tirelo B

Since I sent my affidavit last year October for my account to be released and I am still waiting

Helpful (0)

Replies (16)

Tirelo B's updateReviewer Update

03 Jan 2025, 12:46

Good day Since I have sent my documents to ABSA to help with my account it’s blocked and I don’t have access to it affidavit and ID Copy was sent on 08 October 2024
ID ***

Tirelo B's update03 Jan 2025, 12:46

Reviewer Update

Good day Since I have sent my documents to ABSA to help with my account it’s blocked and I don’t have access to it affidavit and ID Copy was sent on 08 October 2024
ID ***

Absa's replyOfficial

03 Jan 2025, 13:02

Dear Tirelo Regarding incident # C-***8.

I was unable to authenticate you with details on our system.

Please visit a branch with your ID Document as the above incident will be closed. Kind regards,Group Customer CareVanessa Crowe

Best regards,

Absa's reply03 Jan 2025, 13:02

Official

Best regards,

Tirelo B's updateReviewer Update

01 Feb 2025, 09:12

Hello

Since I sent affidavit with proof last year October and my account is still on hold why?

Tirelo B's update01 Feb 2025, 09:12

Reviewer Update

Hello

Since I sent affidavit with proof last year October and my account is still on hold why?

Absa's replyOfficial

03 Feb 2025, 10:27

Dear Tirelo Regarding complaint # C-***8.

Thank you for taking my call to discuss the above.

I will proceed to cancel incident number C-***0 Kind regards,Group Customer CareVanessa Crowe

Best regards,

Absa's reply03 Feb 2025, 10:27

Official

Dear Tirelo Regarding complaint # C-***8.

Thank you for taking my call to discuss the above.

I will proceed to cancel incident number C-***0 Kind regards,Group Customer CareVanessa Crowe

Best regards,

Tirelo B's updateReviewer Update

12 Feb 2025, 12:12

Good day
Can you please help me with the feedback since I sent an email but there’s no respond.Thanks .

My reference number is ASZA-2***8

Tirelo B's update12 Feb 2025, 12:12

Reviewer Update

Good day
Can you please help me with the feedback since I sent an email but there’s no respond.Thanks .

My reference number is ASZA-2***8

Tirelo B's updateReviewer Update

12 Feb 2025, 15:52

Good afternoon You can reach me on +*** Anytime I am available

My reference number is ASZA-2***8

Tirelo B's update12 Feb 2025, 15:52

Reviewer Update

Good afternoon You can reach me on +*** Anytime I am available

My reference number is ASZA-2***8

Absa's replyOfficial

12 Feb 2025, 19:41

Dear Tiro

I will call you tomorrow 13 Feb'25. As per our discussion on 03 Feb '25. The account is closed.
Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply12 Feb 2025, 19:41

Official

Dear Tiro

I will call you tomorrow 13 Feb'25. As per our discussion on 03 Feb '25. The account is closed.
Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Tirelo B's updateReviewer Update

13 Feb 2025, 13:46

Good day

I am still waiting for phone call regarding my hold on account.

Tirelo B's update13 Feb 2025, 13:46

Reviewer Update

Good day

I am still waiting for phone call regarding my hold on account.

Absa's replyOfficial

13 Feb 2025, 19:13

Dear Tiro

I sincerely apologise for not calling today. I will call you on 14 Feb '25 at 13:00 Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply13 Feb 2025, 19:13

Official

Dear Tiro

I sincerely apologise for not calling today. I will call you on 14 Feb '25 at 13:00 Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Tirelo B's updateReviewer Update

13 Feb 2025, 19:16

Okay please 🙏🏻

Call on ***

Thanks

Tirelo B's update13 Feb 2025, 19:16

Reviewer Update

Okay please 🙏🏻

Call on ***

Thanks

Tirelo B's updateReviewer Update

13 Feb 2025, 19:17

Okay please 🙏🏻

Call on ***

Thanks

Tirelo B's update13 Feb 2025, 19:17

Reviewer Update

Okay please 🙏🏻

Call on ***

Thanks

Absa's replyOfficial

14 Feb 2025, 10:28

Dear Tiro

I will call you within the next hour Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply14 Feb 2025, 10:28

Official

Dear Tiro

I will call you within the next hour Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Tirelo B's updateReviewer Update

14 Feb 2025, 10:29

Okay thanks 🫡 I’ll wait for the call

Tirelo B's update14 Feb 2025, 10:29

Reviewer Update

Okay thanks 🫡 I’ll wait for the call

Absa's replyOfficial

14 Feb 2025, 10:52

Dear Tiro

Thank you Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply14 Feb 2025, 10:52

Official

Dear Tiro

Thank you Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Tirelo B's updateReviewer Update

17 Feb 2025, 09:23

Good morning
Affidavit is sent as required and I hope to get a feedback soon

Tirelo B's update17 Feb 2025, 09:23

Reviewer Update

Good morning
Affidavit is sent as required and I hope to get a feedback soon

Absa's replyOfficial

17 Feb 2025, 12:31

Dear Tiro

Lesley has tried calling you on *** and so did I. It is unavailable.

There is no longer a complaint so please stop posting Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply17 Feb 2025, 12:31

Official

Dear Tiro

Lesley has tried calling you on *** and so did I. It is unavailable.

There is no longer a complaint so please stop posting Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Released Account

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