GS
Grant S
1 reviews | Active since Apr 2018
12 May 2020, 14:15
Release my funds.
Getting hold of anyone at Absa is like drawing water from a stone.
Money deducted from my account when purchasing online, goes into reserve funds and comes off my account. Orders finalised and money comes off my account again.
Reserved funds are just stuck on hold. Please get hold of me so this can be finalised and my money returned to me.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
12 May 2020, 16:05Dear Grant Stander Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply12 May 2020, 16:05
Official
Dear Grant Stander Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
GS
Grant S's updateReviewer Update
12 May 2020, 16:12Thank you Daphne, I appreciate the feedback.
GS
Grant S's update12 May 2020, 16:12
Reviewer Update
Thank you Daphne, I appreciate the feedback.